Digital Delivery Manager

We are seeking a new Digital Delivery Manager who is motivated to become a key person in Norwegian!

The history of Norwegian began when it was founded in 1993, while the low-cost airline with its Boeing 737 aircraft took to the skies in 2002. Our core values have remained the same since our inception – to provide reasonably priced air travel to everybody and allow people to travel smarter and with more options to choose from on their journey.

Norwegian grew rapidly over large parts of the globe, first with our short-haul routes in Europe, and later with long-haul routes to the USA, Asia, and South America.

In 2018 the company changed course to focus on core destinations and the right sizing of the airline in response to customer demand and global industry trends. The rapid global spread of COVID-19 throughout 2020 and into 2021 accelerated this process, and in January 2021 the company announced a simplified business structure and a dedicated short haul only network concentrating on a broad range of domestic routes in Norway, across the Nordics and to key European destinations.

To better inform you about the position, we have recorded a podcast, in which we interview Karl Vilhelm Piene, Senior Vice President Technical IT of Norwegian, about the company, expectations for the role and what you can expect in this position: https://soundcloud.com/user-485305904-808676494/norwegian-delivery-manager
 
Key tasks:

You will have the overall responsibility for the Digital Delivery department. This includes all deliveries, production stability and responsibility for employees and consultants in the department. Furthermore, the key tasks will include:

• Financial responsibility of the department
  • Responsibility of setting up and monitoring the department's budget
  • Ensure proper setup for consultants to file hours on projects/tasks
• Responsible for employees and consultants
  • Inspire and motivate the team
  • Make sure the resources are utilized in the best way according to given prioritization
  • Ensuring that staffing is according to the business IT needs and the needed competency is available (coordinate closely with PMO and functional teams)
  • Ensure the employees gets needed training and education to meet business needs
• Overall responsible for ensuring the IT department has an efficient work methodology and development process in place
• Responsible for documentation of all processes and tools used by the department
• Maintenance of existing IT platforms:
  • 24-7 IT duty service
  • Logging and monitoring
  • Escalation to 3rd party vendors
• Advice business and provide estimates and suggestions, ideas, and solutions to their business needs
• Contribute on the strategy and vision of the IT department, and Digital Delivery in particular
• Drive strong collaboration with cross functional teams, both within own department and other business areas   
• Support the organization in the driver for digital delivery focus   

Whom are we looking for?

• You have higher education, preferably with some years of experience from a similar role
• Experience from the interface between IT and business is an advantage
• Experience with agile development methodologies
• Good knowledge of tools for efficient IT development
• Excellent leadership and people skills, and are experienced in communicating with other stakeholders

Desired skills:

• Excellent communication skills in English and Norwegian, and the ability to communicate complex material to a broad segment of the organisation
• You’re a team player with a personality inviting to dialogue, discussions and solutions brainstorming with all internal and external partners
• Focus on continuous improvement, with the ability to challenge established truths with concrete proposals for solutions
• Determined, with the ability to follow through with a structured mindset
• Relationship-building skills, enjoys the role of being ‘the spider in the web’
• You work quickly and efficiently, but also have an eye for detail

Our pledge to you:

• You will have a key role in the development of a fast-growing international company, with real influence on our digital journey
• You will be part of Norwegian Air Shuttle’s internal IT community, which is now gearing up for the future. The community consists of highly skilled staff who enjoy support from all parts of the organisation
• Our offices are at Fornebu outside Oslo, but we make provisions for flexible working also post-COVID-19. Some travel must be expected
• We offer a competitive salary, pension, and insurance schemes, including discounted air travel. We value a good work-life balance

Are you curious to know more?
Do not hesitate to contact our recruitment partner MeyerHaugen AS for an informal chat about the role, via Henrik Andersson, Partner, by email henrik@meyerhaugen.no, alternatively Gabriella Nyborg Hernando, Senior Advisor, by email gabriella@meyerhaugen.no or phone + 47 454 18 002.

The application deadline is January 9, 2022. Please note that applications will be assessed as they are received.

Did you know?

• We aim to be the most carbon and resource-efficient airline in the world by introducing new technology as soon as it becomes commercially available
• Many people refer to our aircraft as ‘the red nose’, because of the bright red colour of the aircrafts’ nose
• The tailfins of our aircraft are emblazoned with pictures of heroes that have challenged social norms and inspired others
• We taught Norwegian air passengers to book tickets online
• We have one of the world’s youngest and most fuel-efficient aircraft fleets

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